Last week I made the very drastic decision to cancel my cable TV. Now, I can't live without TV but these days with Netflix, HBO and other online services I don't see the point in paying £55 per month for watching live TV which is basically just five minute commercial breaks very 10 minutes and a sprinkling of the odd old movie here and old TV show there. I really don't.
So, I started by pledging my allegiance to Netflix which just launched last month, and that's how this all started. Then today I called to cancel my cable TV and it should be mentioned here, that the same company supplies me with Internet and has supplied me with cable TV and Internet for over 10 years. I digress.
What happened then, was me explaining for five minutes how I felt my needs had outgrown their cable TV and how there was nothing they could do to make me stay. Not an uplifting conversation for the desperate call centre monkey on the other end of the line, but that's what he's there for. For showering me with freebies and telling me how valuable I am to them. Why he didn't do that or tell me how he would wish I would reconsider, I don't know, because I've been a loyal cash cow for them for over 10 years now.
Anyway, the call centre monkey (who I assume is either baboon or howler monkey) was very clinical about it all, and then told me in no certain terms that they'd be cancelling everything. Including my Internet. I protested, the monkey ignored. He then continued on about what was going to happen and mentioned again about the Internet being cancelled. I protested, said that I'd like to keep that. The monkey told me I couldn't and that if I didn't have the cable TV then I couldn't get the Internet and I'd have to find that somewhere else.
So we spent the best part of 10 minutes with me asking in east and the monkey answering in west and then I decided to go with it. I asked what I should do about that then, and repeated it three more times.
He ignored me and the phone call ended unresolved as to what I am going to do about my Internet because by December 30 I will no longer have any cable TV or Internet.
What irks me more than feeling like I was kicked out of a saloon with peanut shells on the floor by a bull dyke in a pair of ill fitted and hideously ornate country western boots was that at no point did he say that I could contact their sister/daughter/mother company TDC because they supply broadband/cable Internet as well. I felt like I'd just been rejected by the leper guy with two extra fingers and the monobrow over in the corner. I decided to check things out and how now ordered Internet so that I should be with Internet before I'm kicked out on the street like a common street ho.
On the plus side, I now get to write an angry letter and in very unrelated news I've got the results back on my exams. I am now officially a legal secretary and I passed with the second highest mark. Yay for me.
Bloody hell! Congratulations! All that studying has paid off... Who needs cable tv....
ReplyDeleteSx
Thank you! Yes, it all paid off and work seems impressed too. My new teamleader was very impressed after seeing the exam questions so I'm quite happy all around.
ReplyDeleteHOORAY FOR YOU!!!
ReplyDeleteIsn't it amazing what you can accomplish when you stay away from blogging?
CONGRATULATIONS, sugar!!! xoxoxoxo
ReplyDeleteCongrats Mr Secretary & well done!
ReplyDeleteCongratulations CP!
ReplyDeleteAnd Merry Christmas to you and yours!
Stay safe, stay warm, and cheers!
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Merry Christmas, Peter!!
ReplyDeleteSxxxx
My IPad insists that I call you Peter.
ReplyDeleteSxxxxx
Happy New Year, CP!
ReplyDeleteBest wishes for a fabulous new year full of good fortune, good friends, and good fun. Cheers! Stay safe, stay healthy, and stay warm.
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ReplyDeleteI got your card thankyou... I'm having a awful lot of trouble with the internets at the moment but am still managing (just) to survive.
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